SUPPORT / SAMPLES & SAS NOTES
Problem Note 40436: SAS® Real-Time Decision Manager becomes unresponsive when you use very large models
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When you use very large models, SAS Real-Time Decision Manager's Single DATA Step Server and Multiple DATA Step Server become unresponsive. When these servers become unresponsive, they continue to generate logs, but do not perform computations or allow campaigns to complete execution successfully. There is no error message associated with this problem.
If these servers become unresponsive, then restart their associated object spawner.
The only way to work around this problem is to use smaller models for your SAS Real-Time Decision Manager campaigns.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Real-Time Decision Manager | Microsoft® Windows® for 64-Bit Itanium-based Systems | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.3 TS1M0 |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.3 TS1M0 | ||
| Microsoft Windows XP 64-bit Edition | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.3 TS1M0 | ||
| Microsoft Windows XP Professional | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.3 TS1M0 | ||
| Windows Vista | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.3 TS1M0 | ||
| Windows Vista for x64 | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.3 TS1M0 | ||
| 64-bit Enabled AIX | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.3 TS1M0 | ||
| 64-bit Enabled HP-UX | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.3 TS1M0 | ||
| 64-bit Enabled Solaris | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.3 TS1M0 | ||
| HP-UX IPF | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.3 TS1M0 | ||
| Linux | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.3 TS1M0 | ||
| Linux on Itanium | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.3 TS1M0 | ||
| Solaris for x64 | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.3 TS1M0 | ||
| Tru64 UNIX | 5.1 | 5.4 | 9.1 TS1M3 SP4 | 9.3 TS1M0 | ||